Salesforce, the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way.
Every campaign is complex - leads, pipeline, status, close. So why not keep track of each facet of a campaign with the right people, in the right place? This integration lets you receive alerts about changes happening in Salesforce in a selected Cisco Spark space.
- You have to be a Salesforce admin to set up this integration
- You can set up multiple configurations to receive alerts from different Salesforce object like Leads, Opportunities, Accounts, Contacts, Campaigns and Cases in different Cisco Spark spaces
Note: This Salesforce Alerts integration is different from the native integration of Cisco Spark and WebEx into Sales Cloud and Service Cloud that is expected to be available in the second half of 2017 per this press release.