Zendesk

Zendesk

Integration by Cisco Systems

Published Sep 30 2016

to connect

Published Sep 30 2016

Zendesk

Integration by Cisco Systems
Zendesk is a cloud-based customer support platform.

The Zendesk integration will make it easier to send notifications to the right people when the status of a ticket changes. Get tickets solved quickly, especially when an issue requires input from different teams or people in your company. And improve customer service by faster issue resolution. Details:

  • You have to be a Zendesk admin to set up this Integration
  • You can set up multiple configurations for various status changes to the tickets like created, updated, closed etc to different Cisco Spark spaces
  • You can add, edit or delete any configuration at anytime

Video & Screenshots